Help CenterWhat is a Free Upgrade?
Sometimes, we may discontinue a plugin and replace it with a newer, better version, which customers can get for Free if the purchase is eligible.
If you’re looking for information on how to Update your plugins, please check our Updating Mac OS, FCPX, & Plugins section.
How can I check if I have a plugin that needs a Free Upgrade?
We have our Free Upgrades listed here. https://store.pixelfilmstudios.com/product-upgrades/
Tip: You can use “Command+F” on the web page to do a search and see if you have any plugins that are eligible for free upgrades.
How do I claim a Free Upgrade?
To claim a free upgrade, check this list of free upgrades on our site first to compare what is on the list to what you own from our site.
If you have any plugins that need a free upgrade, you would simply place the newer version of the plugin into your Cart, and during checkout, it should automatically total to $0.
Please note this only works if you are logged onto the same account as the original plugin was purchased, so make sure to log in before adding free upgrades to your Cart!