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A - Need Help Checking Out?Payment Not Going Through? Due to updates made to our payment processor; please make sure that your Street Address that you are entering in matches what is shown on Google Maps correctly as the input will be case and grammar sensitive. Important: Make sure that your phone number does not contain any hyphens or parentheses.
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B - Looking To Exchange A Plugin?We cannot process exchanges or returns for credit, as our third party transaction processing company does not allow us this capability. What we can provide you with is a full return on the purchase made within 7 days, that way you can go ahead and purchase the product you’d like to. If you would like to request a refund please open a support ticket and provide us with your name, name of the plugin, order number for the purchase.
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C - Need To Request A Refund?*With all products, we have a 7 day return policy. If you return more than 3 items the system will prevent users from further refunds on our site as well as delete their account. Its an automatic system set in place to help prevent fraud. If you would like to proceed with a refund please open a support ticket and provide us with your name, name of the plugin, order ID for the purchase, and reason for returning.