B - Looking To Exchange A Plugin?
We cannot process exchanges or returns for credit, as our third party transaction processing company does not allow us this capability.
What we can provide you with is a full return on the purchase made within 7 days, that way you can go ahead and purchase the product you’d like to.
If you would like to request a refund please open a support ticket and provide us with your name, name of the plugin, order number for the purchase.
You can find the order number from the receipt email you were sent after the initial purchase. Copy and paste this number as text in the reply.