Help CenterThere are a number of reasons that your PFS App could be having trouble operating:
- You could be running an older version of the PFS App that is no longer supported.
Double check the PFS App page to verify you have the most up to date version listed on our site. https://store.pixelfilmstudios.com/pfs-app/ - Your Pixel Film Studios folder has not been generated in your Applications folder or does not have the proper permissions. https://pixelfilmstudios.kb.help/why-is-the-pfs-app-quittingcrashing-when-i-try-to-open-it/
- The Motion Templates folder and subfolders (Effects, Generators, Titles, Transitions) do not exist in your Movies folder or are not localized. It is also possible your Motion Templates don't have the proper permissions. Check the following page for more infomration. https://pixelfilmstudios.kb.help/why-is-my-pfs-app-is-not-installing-products/